序言····························································································································· 22

第1部分  导论

第1章  什么是组织行为学·························································································· 37

第2部分  个体

第2章  组织中的多元化······························································································ 73

第3章  态度和工作满意度························································································· 103

第4章  情绪与心态··································································································· 131

第5章  个性与价值观································································································ 165

第6章  知觉与个体决策···························································································· 199

第7章  基本激励概念································································································ 235

第8章  激励：从概念到应用····················································································· 273

第3部分  群体

第9章  群体行为的基础···························································································· 305

第10章  理解工作团队······························································································ 341

第11章  沟通············································································································ 369

第12章  领导············································································································ 401

第13章  权力与政治································································································· 445

第14章  冲突与谈判································································································· 479

第15章  组织结构的基础·························································································· 513

第4部分  组织系统

第16章  组织文化····································································································· 545

第17章  人力资源政策和实践··················································································· 577

第18章  组织变革与压力管理···················································································· 611

附录  组织行为学研究······································································································ 650

综合案例··························································································································· 657